EV Breakdown? Here’s Why You Need a Professional Towing Service

Electric vehicles (EVs) are becoming more common on the roads, thanks to their eco-friendly benefits and advanced technology. But when an EV breaks down, getting it towed is not as simple as calling any tow truck. Unlike traditional gas-powered vehicles, EVs have complex drivetrains, high-voltage batteries, and electronic systems that require special care. 

If your EV ever needs roadside assistance, hiring a professional EV towing service is the best way to ensure it gets safely transported without damage.

Why Towing an EV is Different from a Gas Vehicle

EVs are built differently from traditional vehicles, which means they can’t be towed in the same way. Here’s why:

1. No Neutral Gear: Unlike gas-powered cars, most EVs don’t have a true "neutral" mode, meaning the wheels remain connected to the drivetrain even when the vehicle is off.
2. Regenerative Braking Systems: EVs use regenerative braking to recover energy, making towing tricky if not properly disengaged.
3. Battery Placement: The high-voltage battery is often located in the undercarriage. Towing the vehicle incorrectly could damage the battery, leading to costly repairs.
4. Sensitive Electronics: Sudden jolts or improper winching can harm the electronic control units (ECUs), affecting the vehicle’s performance.

Because of these factors, EVs require special towing procedures to prevent mechanical or electrical damage.

Common EV Breakdowns That Require Professional Towing

Even though EVs have fewer moving parts than gas vehicles, they can still break down. Here are the most common reasons why an EV might need a tow:

1. Dead Battery (High-Voltage & 12V Battery Failure)

• EVs have a high-voltage battery that powers the motor and a 12V battery that runs accessories like lights and locks.
• If the 12V battery dies, your EV may not even turn on to allow charging.

2. Charging System Malfunctions

• A faulty onboard charger, broken charging port, or electrical system failure can prevent the vehicle from charging, leaving you stranded.

3. Flat Tire with No Spare

• Many EVs don’t come with spare tires to save space and weight. If a roadside repair isn’t possible, a tow is necessary.

4. Software or Sensor Issues

• EVs rely heavily on software, and a system glitch or sensor failure can put the car into "limp mode" or shut it down completely.

5. Motor or Inverter Failure

• Though rare, a failed electric motor or inverter can result in a total loss of power, making the car undrivable.

6. Accident or Collision

• After an accident, high-voltage systems may need to be deactivated before towing to prevent electrical hazards.

Why You Should Call a Professional EV Towing Service

Not all towing companies are equipped to handle EVs properly. Hiring a professional EV towing service ensures that your vehicle is transported safely. Here’s why:

1. Flatbed Towing Prevents Damage

• The only safe way to tow an EV is with a flatbed tow truck, where all four wheels are lifted off the ground.
• Wheel-lift or dolly towing can cause drivetrain damage and should be avoided unless specified by the manufacturer.

2. Proper Use of Tow Mode

• Many EVs have a "Transport Mode" or "Tow Mode," which disables regenerative braking and electronic parking brakes.
• Professional tow operators know how to activate this mode to prevent damage.

3. Safe Handling of High-Voltage Components

• EVs contain high-voltage (HV) systems that can pose safety risks if not handled properly.
• Certified EV towing professionals understand the correct procedures to avoid electrical hazards.

4. Avoids Warranty Issues

• Improper towing can void your EV’s warranty, especially if the battery or drivetrain is damaged.
• A professional EV towing service follows manufacturer guidelines, keeping your warranty intact.

5. Knowledge of Manufacturer-Specific Towing Procedures

• Different EV brands have different towing requirements.
• A trained towing provider knows how to handle Tesla, Nissan Leaf, Rivian, Ford Mach-E, and other popular EVs correctly.

What to Do If Your EV Needs a Tow

If your EV breaks down, follow these steps to ensure it gets towed safely:

1. Check Your Owner’s Manual: Look for towing recommendations specific to your vehicle.
2. Activate Tow Mode (if possible): This prevents drivetrain damage and allows the car to be safely moved.
3. Request a Flatbed Tow Truck: Never allow your EV to be towed with wheels on the ground unless specified.
4. Inform the Tow Operator About Your EV: Let them know it’s an electric vehicle so they can use the proper procedures.

Preventative Tips to Avoid an EV Breakdown

While breakdowns can happen unexpectedly, here are a few steps you can take to minimize the chances of needing a tow:

• Monitor Your Battery Levels: Never let your EV run too low on charge, especially in remote areas.
• Regular Software Updates: Keep your EV’s system up to date to avoid software-related failures.
• Check for Recalls: Some EV models have manufacturer recalls related to battery or drivetrain issues.
• Carry a Tire Repair Kit: Since many EVs don’t have spare tires, a portable tire inflator and sealant can be lifesavers.
• Know Your Nearest Charging Stations: Plan your routes with charging stations in mind, especially on long trips.

Recap

When your EV breaks down, calling a professional EV towing service is the safest option. Towing an electric car is not the same as towing a gas-powered vehicle—improper handling can lead to expensive drivetrain or battery damage. A certified flatbed towing provider ensures your vehicle is transported safely and complies with manufacturer guidelines.

If you drive an EV, ensure you have a reliable roadside assistance plan covering EV-specific towing services. That way, if you ever find yourself stranded, you’ll have peace of mind knowing your vehicle is in good hands.