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How to Choose the Best Towing Service for Your Electric Car

How to Choose the Best Towing Service for Your Electric Car

Date
December 16, 2024
author
Mathew Hayden
reading time
5 Min

With the rise of electric vehicles (EVs), ensuring reliable towing support for unexpected situations is more important than ever. From battery-related breakdowns to specialized towing equipment requirements, selecting the right towing service can make all the difference in smoothly getting back on the road. 

Here’s a comprehensive guide to help you make the best choice.

Understanding the Unique Needs of Electric Cars

Battery and Charging Considerations

EVs operate differently from traditional vehicles, relying on large, sensitive batteries. A dead battery or a charging mishap often requires immediate attention. Not all towing companies are equipped to handle such situations, so finding one with experience in EV towing is critical.

Flatbed or Wheel-Lift Tow?

Electric cars often have specific manufacturer guidelines recommending flatbed towing to prevent damage to their powertrains. Wheel-lift towing may strain components like the battery pack, axle, or braking systems, leading to costly repairs.

What to Look for in a Towing Service

1. Experience with EVs

Not all towing companies are well-versed in the nuances of electric vehicles. Look for services with a proven track record of handling EV breakdowns. Ask about their procedures and confirm they comply with your car manufacturer’s recommendations.

2. Proper Equipment

A quality towing company should have:

  • Flatbed trucks for safe transportation.
  • Charging facilities or mobile chargers to assist with depleted batteries.
  • Specialized tools to avoid damaging delicate EV components.

3. Emergency Services

Breakdowns don’t adhere to schedules, so finding a towing service offering 24/7 support is vital. Services that operate across urban and rural Georgia can be a lifeline if you're stranded in less populated areas.

4. Certifications and Insurance

Make sure the towing service is insured and employs certified operators. Professional certification, such as training from the Towing and Recovery Association of America (TRAA), ensures high service standards.

5. Customer Reviews and Recommendations

Online reviews or local recommendations can reveal a lot about a company’s reliability, response time, and professionalism. Choose a service with consistently positive feedback.

Questions to Ask Before Choosing a Towing Company

  • Do you have experience towing EVs, and what methods do you use?
  • Are your drivers trained in handling electric vehicles?
  • Do you offer roadside charging assistance?
  • What is your response time in my area?

Having these answers in hand will make you feel more confident about your decision.

Preparing for the Unexpected

Keep Contact Information Handy

Save the number of reliable towing services like Myles Wrecker Service in your phone or vehicle’s emergency kit.

Know Your Warranty Coverage

Many EV manufacturers include towing assistance as part of the vehicle warranty or roadside assistance plans. Familiarize yourself with these benefits to avoid unnecessary costs.

Stay Safe During a Breakdown

While waiting for a tow, prioritize your safety:

  • Move your vehicle to the side of the road, if possible.
  • Turn on hazard lights and remain inside the car, especially on busy highways.

Why Myles Wrecker Service Stands Out

In Georgia, Myles Wrecker Service combines extensive expertise with state-of-the-art equipment, ensuring your EV is in good hands. Flatbed towing options, certified mechanics, and round-the-clock availability make them a go-to choice for electric car towing.

Final Thoughts

Choosing the right towing service for your electric car boils down to preparation and knowing what to look for. Prioritize companies with EV expertise, proper equipment, and a proven track record. By making an informed decision, you can minimize stress during unexpected situations and keep your vehicle safe.

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