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The Ultimate Checklist for Electric Vehicle Towing Services

The Ultimate Checklist for Electric Vehicle Towing Services

Date
May 13, 2024
author
Mathew Hayden
reading time
5 Min

With their environmental benefits and sleek designs, it’s easy to see why electric vehicles (EVs) are becoming an increasingly popular choice for drivers. However, when it comes to towing, EVs present unique challenges compared to their gasoline-powered counterparts. That's where specialized electric vehicle towing services come in.

Our checklist will guide you through the essential steps for a safe and efficient EV towing experience. By understanding the specific considerations and best practices, you can ensure your electric vehicle receives the proper care during a breakdown or towing situation, avoiding further damage and expensive repairs.

Understanding Electric Vehicle Towing

Electric vehicles differ from gasoline cars in several key aspects that impact the towing process:

Battery Sensitivities: EV batteries are complex and sensitive components. Improper handling during towing can damage the battery pack, leading to expensive repairs.

Weight Distribution: EVs tend to be heavier than gasoline cars due to the weight of the battery pack. This weight distribution needs to be factored in during towing to avoid straining the vehicle's frame.

These unique characteristics require specialized knowledge and equipment for safe and reliable EV towing.

Checklist for Towing Electric Vehicles

1. Preparation Before Towing

Check Vehicle Manual: Your first step should always be consulting your EV's owner's manual. The manual will provide specific instructions for towing your particular model, including designated towing points and any limitations.

Assess Battery Level: It's crucial to evaluate the remaining charge in your EV's battery. If possible, try to conserve some battery power before the tow. A completely drained battery can complicate the towing process.

2. Choosing the Right Towing Equipment

Flatbed Towing: The preferred method for towing EVs is via a flatbed tow truck. This ensures all four wheels are off the ground, preventing damage to the electric drivetrain from rolling.

Proper Towing Hooks: Locate the manufacturer-designated towing hooks on your EV. These are reinforced points specifically designed for towing and should be used exclusively.

Important Note: Never attempt to tow an EV using the bumper or any other non-designated attachment point. This can cause significant damage to the vehicle.

3. Safety Precautions

Disable the Vehicle: Before towing begins, ensure the EV is completely shut down and the parking brake is engaged. Consult your owner's manual for specific instructions on disabling the high-voltage system in your EV.

Secure the Vehicle: Once the EV is on the tow truck, it needs to be securely fastened to prevent any movement during transport. The towing company should use straps and tie-downs specifically designed for EVs.

4. During the Towing Process

Monitor Battery Temperature: During the tow, it's important for the towing professional to monitor the EV's battery temperature. Extreme temperatures can damage the battery, so adjustments may be needed during transport, such as reducing speed or using ventilation strategies.

Drive Carefully: The towing professional should maintain a safe speed and avoid erratic maneuvers during transport. Smooth driving helps prevent any unnecessary strain on the EV's components.

5. After Towing: Post-Tow Checklist

Inspect for Damage: Once your EV is delivered, thoroughly inspect it for any signs of damage that may have occurred during towing. This includes checking for scratches, dents, or issues with the wheels or undercarriage.

Recharge the Battery: As soon as possible, recharge your EV's battery. If your battery was completely drained before the tow, consult your owner's manual for proper charging procedures.

Common Issues and Troubleshooting

Battery Drainage: If your EV's battery is completely drained, a flatbed tow truck is still the safest option. Some towing companies may have portable charging units that can provide a temporary boost to facilitate the towing process.

Emergency Procedures: If your EV displays any warning lights or error messages after being towed, it's crucial to avoid driving it and contact a qualified EV service center for an immediate diagnosis.

Best Practices for EV Towing Services

When choosing a towing company for your EV, prioritize those who demonstrate the following:

Training and Certification: Confirm the towing company employs mechanics who are specifically trained and certified in EV towing procedures. This ensures they understand the unique considerations involved with handling electric vehicles.

Use of Specialized Tools: Look for towing companies that invest in specialized towing equipment and tools designed for EVs. This includes flatbed tow trucks with proper lifting capabilities and securement straps suitable for EV weight distribution.

Common EV Towing FAQs

1. Can all tow trucks handle EVs?

No, not all tow trucks are equipped or qualified to handle EVs safely. Due to their unique characteristics, specialized training and equipment are necessary for proper towing.

2. What should I do if my EV needs a tow?

If your EV breaks down and requires a tow, here's what to do:

  • Pull over to a safe location and turn on your hazard lights.
  • Consult your owner's manual for any specific towing instructions for your EV model.
  • Contact a reputable towing company with experience in handling electric vehicles.
  • Please provide the dispatcher with as much information as possible about your situation, including your EV's make, model, and any error messages displayed on the dashboard.

3. How do I know if a towing service is qualified for EVs?

Here are some ways to identify a qualified EV towing service:

  • Ask the towing company if their mechanics are trained and certified in EV towing procedures.
  • Inquire about the type of tow trucks they use and whether they have flatbed trucks specifically for EVs.
  • Check online reviews and testimonials to see if other EV owners have had positive experiences with the towing company.

Conclusion

By following the steps outlined in this checklist and understanding the best practices for EV towing, you can ensure a smooth and safe experience for your electric vehicle in the event of a breakdown or towing situation. Remember, prioritizing a qualified towing company with experience and expertise in EV handling is crucial for protecting your investment and ensuring the longevity of your electric vehicle.

If you require EV towing services or have any questions about the towing process for your electric vehicle, don't hesitate to contact our company. We are a team of highly trained and certified professionals with extensive experience in handling all types of electric vehicles.

We are committed to providing safe, reliable, and efficient towing services for all our customers, including those with electric vehicles.

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